Shipping policy

Delivery of goods and acceptance
Generally, the Site indicates the availability of the Products and their delivery times, however, such information is to be considered purely indicative and not binding for the Seller. The Seller reserves the right to accept or not the order received from the Consumer, depending on the actual availability of the Products, regardless of any indication contained in this regard on the Site, without the Consumer being able to advance claims or rights of any kind, for any reason, including compensation, in the event of non-acceptance, in whole or in part, of the order by the Seller.
The Seller undertakes to do everything in its power to respect the delivery times indicated on the Site and, in any case, to make the delivery within a maximum of 30 (thirty) days from the date of payment of the price by the Consumer, except in the case in which the Products are not available in the Seller's warehouses.
Since the availability of the Products listed on the Site cannot be guaranteed, if a Product ordered by a Consumer is not available for delivery despite the order confirmation, the Seller will promptly inform the Consumer of the unavailability of the Product and, within 30 (thirty) days of such communication, the Consumer will be required to communicate to the Seller whether he intends to:

(a) obtain a refund of any price already paid; or

b) wait for the Products to be available at the Seller's warehouses, provided that they are still being manufactured by the Owner.

In the latter case, delivery must be made within 30 (thirty) days from the date of actual availability of the Products at the Seller's warehouses.
The shipment of the Products ordered by the Consumer will take place in the manner chosen by the Consumer, among those available and indicated on the Site at the time of sending the order. The Consumer undertakes to verify without delay, and in any case no later than 3 (three) days after receiving the Products, that the delivery is correct and includes all and only the products purchased and to inform the Seller within this period of any defect in the products received or their non-conformity with the order placed, according to the procedure set out in the following article 9 of these general conditions of sale. If the packaging or wrapping of the products ordered by the Consumer arrive at their destination clearly damaged, the Consumer is invited to refuse delivery by the carrier/shipper or to accept delivery "with reservation".
. Once the term referred to in the paragraph above has elapsed without the Consumer having raised any objection to the carrier/shipper, the Products delivered will be deemed to have been definitively accepted by the Consumer.

Prices, shipping costs, duties and taxes

The price of the Products is the price indicated on the Site at the time the order is sent by the Consumer. The prices of the Products indicated on the Site include normal packaging costs, VAT (if applicable) and any indirect taxes (if applicable), while they do not include shipping costs that are calculated before the order confirmation sent by the Seller to the Consumer and that the Consumer undertakes to pay to the Seller in addition to the price indicated on the Site.
Depending on the country of delivery of the Products, during the order creation process, the relevant shipping costs and duties that the Consumer undertakes to pay in addition to the price of the Products ordered will be displayed on the Site.
The Consumer must pay the Seller the total price, as indicated in the order confirmed following the order confirmation sent by email by the Seller to the Consumer.
If the Products are to be delivered to a country outside the European Union, the total price indicated in the order and confirmed in the order confirmation, including indirect taxes (if applicable), is net of any customs duties and any other sales tax, which the Consumer hereby undertakes to pay, if due, in addition to the price indicated in the order and confirmed in the order confirmation, in accordance with the legal provisions of the country in which the products will be delivered. The Consumer is invited to obtain information from the competent authorities of his/her country of residence or destination of the products, in order to obtain information on any duties or taxes applied in his/her country of residence or destination of the products.
Any additional costs, charges, taxes and/or duties that a given country may apply, for any reason, to the Products ordered in accordance with these general conditions of sale will be the sole responsibility of the Consumer.
The Consumer declares that the lack of knowledge of the costs, charges, duties, taxes and/or levies referred to in the paragraphs above, at the time of sending an order to the Seller, will not constitute a cause for termination of this contract and that he will not be able to charge the Seller for the aforementioned charges in any way.